Your privacy and trust are important to us and this Privacy Statement (“Statement”) provides important information about how Tierra (“Tierra”, “we” or “us”) handles personal information. This Statement describes which personal data we collect through our website, applications, products, software, or the service that links to such website, applications, products and/or software, as well as through our sales and marketing activities (collectively, our “Services”) and the purpose why we process your personal information.
Subject of data protection is personal data (hereinafter “Personal Data” or “Personal Information”). Pursuant to Art 4 No. 1 of the European Regulations dated April 27th, 2016 no. 679 (“GDPR”), this is all information relating to an identified or identifiable natural person; this includes, for example, names or identification numbers.
Please read this Statement carefully and contact our e-mail address privacy@tierratelematics.com if you have any questions about our privacy practices or your personal information choices.
It is important that you check back often for updates to this Statement. If we make changes we consider to be important, we will let you know by placing a notice on the relevant Services, and/or contacting you using other methods such as email. An updated version of this Statement is always accessible on our website.
This Statement has been processed in compliance with the article 13 of GDPR to inform about how personal data are collected, used, communicated and stored and was last updated on July 15th, 2019.
Tierra may request and/or collect certain personal information from you whenever you interact with us, when you enter personal information on our website or provide us with personal information in any other way, including your name, address, email address, telephone number, etc., as well as warranty information and/or other purchasing information or other information volunteered by you. Tierra may also collect other technical information such as your IP address, MAC address, internet service provider, computer operating platform, web browser, and other similar information.
We also collect personal data such as name, surname, e-mail and phone number of the relevant contact person of your company. If you work as an individual, we will also collect payment information such as bank information and VAT number. You are under no obligation to provide any personal information to Tierra, unless they are necessary for statutory law or contract requirements. However, the information Tierra collects from customers helps us personalize and improve the experience on Tierra websites and applications. If you do not provide such information, some features of Tierra websites may not be available to you.
We also collect personal information from third parties such as our partners, service providers, and publicly available websites, to offer Services we think may be of interest and to help us maintain data accuracy and provide and enhance the Services.
Tierra S.p.A. (Via Lombardore 223 10040 Leinì (Turin), Italy) – privacy@tierratelematics.com
We collect, use, disclose, transfer, and store personal information when necessary to provide our Services and for our operational and business purposes, as described in this Statement.
Tierra ensures that, in the process of supply of its products and services, it will collect only the personal data necessary to carry out its business through Tierra business entities for the purposes of use (as described below).
Tierra may process your personal information for the following purposes:
We do not process the particular categories of personal data (e.g. sensitive data) as per art. 9 GDPR, unless we have previously asked for your written consent.
Your personal data will be shared with the following entities:
We do not sell or share your personal information to or with any other third parties.
Moreover, personal data can be communicated to the following list of recipients, if related to the customers, or in any case, in relation with the selling of the Products:
In the end, personal data can be communicated to the following categories of recipients, if related to the applicants:
The updated list of the afore-mentioned categories of recipients can be requested to the data controller, to the email address privacy@tierratelematics.com.
You have the following rights with respect to your personal data:
Right of access
You have the right to request from us access to the processed personal data concerning you (to know the purposes of the processing, the categories of the personal data processed, the recipients or recipients’ categories to which data are communicated and if they reside in other countries, the period of data storage),as per Art. 15 GDPR, at any time. For this purpose, you can send your request via email to the address stated above.
Right to rectification of incorrect data
You have the right to request from us the immediate rectification of the personal data concerning you, if these are incorrect. To do this, please contact the contact e-mail address stated above.
Right to erasure
Under the requirements set out in Art 17 GDPR, you have the right to request from us the erasure of the personal data concerning you. These requirements especially provide a right to erasure where the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, the personal data have been unlawfully processed, you object to the processing or the personal data, or personal data have to be erased for compliance with a legal obligation of the European Union or national law. Regarding the period during which the personal data will be stored, please refer to No. 9 of this data protection statement. To assert one of the above-mentioned rights, please contact us at the contact e-mail address stated above.
Right to restriction of processing
You have the right to request us to restrict the processing, according to Art 18 GDPR. This right is especially valid when the accuracy of the personal data is contested, for a period enabling us to verify the accuracy of the personal data, should the data subject who has a right to erasure oppose the erasure of the personal data and request the restriction of their use, in case we no longer need the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims in a court of law, and also if a cause between us and the user should still be in progress. To assert the above mentioned right, please contact us at the contact e-mail address stated above.
Right to data portability
You have the right to receive the personal data concerning you which you have provided to us in a structured, commonly used and machine-readable format, according to Art 20 GDPR. To assert one of the above-mentioned rights, please contact us at the contact e-mail address stated above.
Right to object
Pursuant to Art 21 GDPR, you have the right to object, on grounds relating to your particular situation, at any time, to processing of personal data concerning you which are based on letters e) and f) of Art 6.1 GDPR. We will no longer process your personal data unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims in a court of law. As per the same article, you have to right to oppose if your data have been processed for purposes of direct marketing, including profiling, and in this case, your data will no longer be processed for such purposes.
Right to lodge a complaint
You also have the right to lodge a complaint with the responsible supervisory authority in the Member State of your habitual residence, place of work or the place where you live, if you consider that processing of the personal data relating to you infringes the GDPR.
A list of all European data protection authorities can be found here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
Tierra belongs to the Topcon group, a world-wide organization, and your personal information may be stored and processed outside of your home country. We take steps to ensure that the information we collect is processed according to this Statement and the requirements of the applicable law wherever the data is located. Regardless of the location, Tierra handles personal data as described in this Statement.
We collaborate with third parties such as cloud hosting services, suppliers, and technological support located around the world to serve the needs of our company, our workforce, and of our customers. We take appropriate steps to ensure that personal data are processed, protected, and transferred according to the applicable law. In some cases, we may need to disclose or transfer your personal information to third parties in areas outside of your home country. The areas in which these recipients are located will vary from time to time, but may include the United States, Japan, European Countries outside of the Union and other countries where Tierra has a presence or uses contractors.
When we transfer personal information from the European Economic Area to other countries in which the applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. For example, we use approved contractual clauses, multiparty data transfer agreements, intragroup agreements, and other measures designed to ensure that the recipients of your personal information protect it. If you wish to know more about our data transfer practices, please contact us at the email address privacy@tierratelematics.com.
We erase or make your personal information anonymous as soon as they are no longer required for the purposes for which we have collected or used them, in accordance with this Statement. As a rule,
Tierra takes data security seriously, and we use appropriate technologies and procedures to protect personal information. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, technological changes, and regulatory requirements.
Tierra website may contain links to other websites. These third-party websites have their own privacy policies, including cookies, and we encourage you to review them. They will govern the use of personal information that you submit or is collected by cookies whilst visiting these websites. This Statement does not apply to third-party websites and any personal data provided to third-party websites are at your own risk.