Tierra Remote Service is the system enabling you to check assets’ conditions remotely. It works by means of a direct connection to the Cummins Connected DiagnosticsTM system (for Cummins engines only) to provide advanced diagnostics and troubleshooting for major components on Construction equipment through a single interface.
Through Tierra Remote Service, users can display and edit process variables retrieved by CAN-Bus connection. It is possible to plot and record values graphically, inspect error messages as well as keep the ECUs under control.
Knowing in advance what issue needs to be addressed, enables you to optimize costs, by knowing exactly how to take action, for example, ordering the spare parts actually needed and planning maintenance to better meet your work and staff schedule.

Manage the configuration of your assets through Tierra’s Web solutions to enable the Remote Service on your fleets. Our gateways’ firmware enables the diagnostic protocol without any further intervention.

You are now ready to run
TIERRA REMOTE SERVICE!

 

 

 

AM54 gateway is the core
of Tierra Remote Service.

AM54* is ready for Cummins Connected DiagnosticsTM, enabling Tierra Remote Service as soon as the device is connected. AM54 uses 4G technology, with 3G and 2G fallback to suit all markets. Through Tierra platforms, you can gather remote machine location, operating hours and asset information. AM54 comes with external antenna, IP67 certification and CAN-bus transmission.

*and AM53

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Cummins Connected DiagnosticsTM

Cummins Connected DiagnosticsTM service can be run remotely, thanks to the interface of Tierra’s Web solutions, enabling convenient service functions such as:

• The possibility to take timely action before issues occur or worsen
• The possibility to diagnose the problems occurred analyzing the diagnostic message
• The high ability to predict problems on the vehicle, to save time and resources
• Improved operational efficiency of Construction equipment
• Higher autonomy and control

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Benefits

With Tierra Remote Service, you can dramatically improve the efficiency of your Company. Access to remote diagnostics enables you to operate on your assets only when necessary, avoiding useless journeys of the technicians, costly downtime and unexpected failures.

CAN-Bus

Error Messages

Maintenance
planning

Costs
reduction

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Want to know more about Cummins Connected DiagnosticsTM and see in a few steps
how to improve your machines efficiency and cut unnecessary costs?
Fill the form to get a free demo.

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